Privacy Policy for Re A Bua Foundation App
Effective date: 26 June 2026
Re A Bua Foundation (“Re A Bua”, “we”, “us”, or “our”) is a Botswana-based nonprofit foundation. This Privacy Policy explains how we collect, use, store, and protect information when people interact with Re A Bua Foundation through our website, Facebook, Instagram, Messenger, WhatsApp, or related digital services.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Your name, phone number, email address, and other contact details.
- Messages, enquiries, support requests, comments, and forms submitted to us.
- Facebook, Instagram, Messenger, or WhatsApp account information that you choose to share with us.
- Information related to donations, volunteering, partnerships, programmes, referrals, or community support.
- Technical information such as device type, browser type, IP address, and usage activity.
We only collect information needed to communicate with you, support our programmes, respond to requests, manage our services, and protect the safety and privacy of people who contact us.
2. How We Use Information
We may use information to:
- Respond to messages, enquiries, and support requests.
- Provide information about Re A Bua Foundation programmes, campaigns, events, and services.
- Coordinate volunteers, partners, donors, beneficiaries, and community support.
- Manage communication through Facebook, Instagram, Messenger, WhatsApp, email, and our website.
- Improve our services, website, communication systems, and safeguarding processes.
- Comply with legal, safety, regulatory, and platform requirements.
3. Sensitive Information
Because Re A Bua Foundation may receive sensitive support-related communications, we treat such information carefully.
We do not ask users to share unnecessary sensitive information through public comments or public posts. If sensitive information is shared with us privately, we use it only for the purpose of responding, providing support, coordinating appropriate help, or meeting legal and safeguarding obligations.
4. Sharing of Information
We do not sell personal information.
We may share information only when necessary with:
- Authorized Re A Bua Foundation team members.
- Service providers who help us operate our website, messaging systems, hosting, email, security, or support tools.
- Trusted partners involved in support, referral, community assistance, or programme delivery.
- Meta platforms where required for Facebook, Instagram, Messenger, or WhatsApp functionality.
- Legal, regulatory, or safeguarding authorities where required by law or necessary to protect people from harm.
5. Data Storage and Security
We use reasonable technical and organizational safeguards to protect information from unauthorized access, misuse, loss, or disclosure.
No online system is completely secure, but we work to protect personal data through access controls, secure systems, and responsible handling procedures.
Some of the platforms and service providers we rely on — including hosting, email, and the Meta and Google services we use to communicate with you — may store or process your information on servers located outside Botswana. By contacting us through these channels, you consent to your information being transferred and processed in this way, and we take reasonable steps to ensure it remains protected.
6. Data Retention
We keep information only for as long as needed for communication, programme delivery, safeguarding, legal compliance, dispute resolution, reporting, and operational purposes.
When information is no longer needed, we delete, anonymize, or securely archive it where reasonably possible.
7. User Choices and Data Deletion
You may request access to the personal data we hold about you, ask us to correct it if it is inaccurate, or request its deletion, by emailing us using the contact details below.
You may request deletion of your personal data connected to Re A Bua Foundation App.
To request deletion, email us at:
Use the subject line:
Data Deletion Request
Please include enough information for us to identify your data, such as your name, email address, phone number, Facebook or Instagram account name, or the page/account through which you contacted us.
You may also remove the app from your Facebook account by going to:
Settings & Privacy > Settings > Apps and Websites
After receiving a valid deletion request, we will delete or anonymize the relevant personal data unless we are required to keep certain information for legal, safety, safeguarding, fraud prevention, or legitimate operational reasons.
Full instructions are also available on our Data Deletion page.
8. Children and Vulnerable Persons
Re A Bua Foundation may support children, young people, families, survivors, and vulnerable persons. We handle such information with extra care.
Where required, we may rely on consent from a parent, guardian, authorized representative, school, partner organization, or another appropriate person.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
For questions about this Privacy Policy or to request data deletion, contact us at: